Billing Policy

Payment Options:

Credit Card

InetServices accepts payments via VISA, MasterCard, American Express. Usage of a credit card indicates authorization to cover all future recurring charges and additional fees with the credit card on file. Credit cards will be charged on the renewal date for the account.

In the event your credit card fails, you will receive a Suspension Notice with 3 days to rectify the payment issue or InetServices reserves the right to suspend service. If you are still past due on the 7th day from the due date on the invoice, InetServices reserve the right to terminate your service entirely. Such termination does not relieve client's obligation for payment under the terms of the master service agreement. To reinstate a suspended account a $100 reactivation fee will be automatically applied to the account balance. Any payment past due 15 days or more will be subject to a Late Charge of 5% of the total monthly charge.

Checks, Money Orders, Wire Transfers

InetServices also accepts company check, wire transfer, and money order. All funds must be payable in US dollars. InetServices does not accept any foreign currencies. Payment for services by these payment methods must be pre-approved by InetServices and payments must be received prior to renewal dates to avoid interruption of service. Any payment past due 15 days or more will be subject to a Late Charge of 5% of the total monthly charge.

Returned Check Fee

In the event a check is returned, InetServices will charge a returned check fee of $35.00. In the event your invoice is 3-days or more past due, from the invoice due date, then InetServices reserves the right to suspend service. If you are still past due on the 7th day from the due date on the invoice, InetServices reserve the right to terminate your service entirely. Such termination does not relieve client's obligation for payment under the terms of the master service agreement. To reinstate a suspended account a $100 reactivation fee will be automatically applied to the account balance. Any payment past due 15 days or more will be subject to a Late Charge of 5% of the total monthly charge.

Updating Your Billing Information

Personal and credit card information should be changed via the customer's SiteAdmin account. Information can be changed over the phone by contacting our Billing Department at 888.983.9993 option 3.

Invoices and Statements:

E-mail Invoices/Statements

Customer will automatically receive an invoice or statement via e-mail. This is the standard method for receiving all invoices and statements.

Postal/Fax Invoices/Statements

Customer may request InetServices to send an invoice or statement via postal mail or fax. InetServices does not charge customers for invoice/statement sent via this manner.